Effective Date:
DLT Customs respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, place an order, request a quote, or communicate with our business.
By using our website or purchasing our products, you acknowledge this Privacy Policy.
DLT Customs may collect the following information when necessary to conduct business:
Contact information: Name, phone number, email address, billing address, and shipping address.
Order information: Products purchased, quantities, sizes, colors, order history, and customization requests.
Artwork and personalization: Images, logos, names, designs, and other materials submitted for custom orders.
Payment information: Payment status and transaction details provided through our payment processors. Payment card information may be collected and processed directly by the payment provider.
Website information: Certain technical information, such as IP addresses, browser information, device information, and website activity, if collected through our website or its service providers.
We may use your information to:
Process and fulfill orders.
Create and customize apparel, DTF transfers, sublimation prints, patches, and other products.
Prepare quotes, invoices, and receipts.
Process payments and coordinate shipping or delivery.
Communicate about orders, proofs, production updates, and customer service requests.
Send promotional messages when permitted and, where required, with your consent.
Maintain business records, prevent fraud, improve our services, and comply with legal obligations.
DLT Customs does not sell customers' personal information for money. We may share necessary information with trusted service providers that help us operate our business, including:
Payment processors.
Shipping and delivery providers.
Website hosting and online store platforms.
Order management, email, and business software providers.
Professional advisers or government authorities when required or permitted by law.
These parties may receive information needed to perform their services or fulfill legal obligations. Any applicable privacy rights concerning data sharing will be respected.
We take reasonable steps to protect personal information against unauthorized access, misuse, loss, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should avoid sending unnecessary sensitive information through ordinary email, text messages, or online forms.
Payments may be handled by third-party payment processors. Their own privacy policies and terms may apply to payment transactions.
DLT Customs does not intend to store complete payment card details unless a properly secured payment service specifically supports and requires such handling.
Our website or its service providers may use cookies and similar technologies to operate the website, remember preferences, analyze website traffic, or support advertising, depending on the services enabled.
You may be able to control cookies through your browser settings or available website privacy controls. Disabling certain cookies may affect website functionality.
Artwork, photographs, logos, and other materials submitted for custom orders may be used to prepare proofs, manufacture products, and fulfill the requested order.
DLT Customs will not intentionally use customer-submitted artwork or photographs for public marketing or promotional purposes without appropriate permission, unless otherwise authorized or permitted by law.
Customers are responsible for having the necessary rights or permissions to submit artwork for production.
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, resolve disputes, and meet applicable legal requirements.
When information is no longer needed, we will take reasonable steps to securely delete it or dispose of it, subject to legal and operational requirements.
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information held by DLT Customs.
You may also request to stop receiving promotional emails or text messages by following the unsubscribe instructions provided or contacting us directly. Transactional messages necessary to complete an order may still be sent.
We will review and respond to privacy requests in accordance with applicable law.
Our website and services are intended for a general audience and are not knowingly directed toward children under 13 for the collection of personal information.
If we learn that we have collected personal information directly from a child under 13 in circumstances where parental consent is required, we will take appropriate steps as required by applicable law.
Our website or communications may contain links to third-party websites or services. DLT Customs is not responsible for the privacy practices of websites we do not operate. Customers should review the applicable privacy policies before providing personal information to those services.
DLT Customs may update this Privacy Policy to reflect changes in our business practices, technology, or legal requirements.
Updates will be posted with a revised effective date. Where required by law, we will provide additional notice or obtain consent for material changes.
If you have questions about this Privacy Policy or how your personal information is handled, please contact DLT Customs through the contact information provided on our official website or order documents.
DLT Customs appreciates your trust and is committed to handling your information responsibly.
